SystmOne courses
| Audience: | All staff |
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| Delivery method: | Video |
| Duration: | 13 minutes |
This course is suitable for all non-clinical staff who are new to SystmOne. It provides a basic introduction to the SystmOne clinical system. It must be completed before attending any other SystmOne courses.
| Audience: | Admin/Reception |
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| Delivery method: | Microsoft Teams |
| Duration: | 1.5 hours |
This course provides an overview of appointment and reception related tasks.
| Audience: | Admin/Reception |
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| Delivery method: | Microsoft Teams |
| Duration: | 14 minutes |
This course provides an overview of patient registration and search actvities.
| Audience: | Admin Staff who generate recall/Referral letters for Patients/Services. Clinical Staff who will add recalls & generate Recall/Referral letters. Any staff responsible for scanning and processing of documents. |
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| Delivery method: | Microsoft Teams |
| Duration: | 1 hour |
This course covers processing referrals and recalls as well as general processing of patient documents.
| Audience: | Clinical Staff |
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| Delivery method: | Microsoft Teams |
| Duration: | 1.5 hours |
This course provides an overview of navigating the system, patient record, performing consultations and communication tools within SystmOne.
| Audience: | Clinical Staff |
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| Delivery method: | Microsoft Teams |
| Duration: | 1 hour |
This course provides an overview of medication/prescribing, clinical tools and templates, pathology and processing documents.
| Audience: | Clinical Staff |
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| Delivery method: | Microsoft Teams |
| Duration: | 1.5 hours |
This course provides an overview of the reporting functionalities within SystmOne, including creating reports and breaking down results. Batch reporting and bulk operations.
| Audience: | Admin |
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| Delivery method: | Microsoft Teams |
| Duration: | 10 minutes |
This course provides an overview of prescribing views, repeat templates, printing prescriptions from an Admin role perspective.
| Audience: | Staff who are responsible for creating and maintaining clinical templates and forms |
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| Delivery method: | Microsoft Teams |
| Duration: | 3 hours |
This course provides an overview of creating and maintaining clinical templates, SystmOne views and organisational groups.
| Audience: | Staff who create and generate practice reports and wish to optimise day to day working time with Protocols |
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| Delivery method: | Video |
| Duration: | 7 minutes |
This course provides an overview of creating and using patient status alerts.
| Audience: | Staff who are responsible for appointment rota administration. |
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| Delivery method: | Microsoft Teams |
| Duration: | 1.5 hours |
This course provides an overview of the setup and configuration of appointments and rotas
| Audience: | Senior Admin |
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| Delivery method: | Microsoft Teams |
| Duration: | 3 hours |
This course provides an overview of the setup and configuration of a SystmOne unit.
| Audience: | Staff who are creating referral/ recall/ report letters and any general letter templates |
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| Delivery method: | Microsoft Teams |
| Duration: | 3 hours |
This course provides an overview of all aspects of letter templates including creating and editing letter templates, managing subject access requests, generating insurance letters and printing letters in bulk.
| Audience: | Staff who are responsible for the clinical coding of incoming communications and Summarising of new patient paper records onto the clinical system. |
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| Delivery method: | Microsoft Teams |
| Duration: | 1 hour |
This course provides an overview of summarising and coding activities.
| Audience: | Staff who deal with dispensing tasks and/or the management of stock for the Practice. |
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| Delivery method: | Microsoft Teams |
| Duration: | 3 hours |
This course provides an overview of dispensing and stock control activities within the practice.
| Audience: | Staff who process patient deductions and registrations. |
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| Delivery method: | Microsoft Teams |
| Duration: | 30 minutes |
This course provides an overview of Electronic Data Interface (EDI) Links
| Audience: | Staff who deal with prescribing with ETP for acute/repeats, cancelling medication & bulk signing of prescriptions. |
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| Delivery method: | Microsoft Teams |
| Duration: | 1 hour |
This course provides an overview of the Electronic Prescription Service (EPS) including setting up nominated pharmacies, prescribing and bulk signing.
| Audience: | Staff dealing with Electronic Transfer of Patient records. |
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| Delivery method: | Microsoft Teams |
| Duration: | 30 minutes |
This course provides an overview of GP2GP Transfers
| Audience: | Staff that analyse/file pathology Results/ Reports that are received electronically into the clinical system. |
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| Delivery method: | Microsoft Teams |
| Duration: | 3 hours |
This course provides an overview of managing pathology including accessing, viewing, interpreting and filing results.
| Audience: | Staff that configure/use Mobile working. |
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| Delivery method: | Microsoft Teams |
| Duration: | 3 hours |
This course provides an overview of the SystmOne Mobile Working system
| Audience: | All staff |
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| Delivery method: | Video |
| Duration: | 6 minutes |
This video explains what GPAD is, why it's important and how to correctly configure GP appointment slot types to comply with national GP appointment data extraction.